There are two types of users or accounts in BI4Cloud, Administrator and Standard users.
The Administrator user is, by default, the first user that was created when you signed up for BI.
The Administrator user can change Organisation details, initiate BI data Refreshes, select and assign companies and add / modify standard users and access the subscription payments area. An Administrator account can also use the BI software.
A Standard user is simply only able to Run BI Reports
Go to my.BI4Cloud.com
You will see this screen
- Enter your Username (this will be the email address that you used to Sign up or that was assigned to you as a Standard user)
- Enter your Password
The system will determine if you are a BI Administrator user or Standard user.
If the login is a BI Administrator then the Cloud Account Administration Console is displayed.
To Run BI Analysis then press the Reports button.
The console allows you to change companies you connect with BI using the Edit as well as Sync and disconnect companies.
You can use the menu at the top to change Organisation details, change User Details and make Payments.
Add Users / Grant other Users Admin User Rights
The Administration user is able to grant other users Admin User Rights on the User Admin tab.
A Standard user is taken directly to the BI Analysis screen which looks something like this.
If you forget your password then press the text Forgot Password in the login screen.
You will be sent an email with a link that will allow you to set your password. If you don't get the email then check your email Spam folders
Other Login Errors
If your subscription lapses then the BI product will become unavailable.
If you are an Administrator when you login you will be taken directly to a Payment page
If the BI Subscription has lapsed and a Standard user attempts to login they will be presented with this screen.