After Upgrading MYOB ARLive - Force a Full BI4Cloud Data Refresh

The first time you connect an MYOB AccountRight Live file to Bi4Cloud  the Data sync  pulls all historical data.
This is a FULL Sync.  This Full sync may take a long time if your file is large.

Thereafter Bi4Cloud does an Incremental Sync, only extracting any new or changed transactions. This is much faster.

Ensure you manually Force a Full Sync  after you make major changes to your MYOB file  e.g.:

  • Upgrade MYOB file
  • Export data and re-import (e.g. Customer or Item cards)

To force Bi4Cloud to run another Full Sync:

  • Login to your Bi4Cloud account as an Admin User at my.bi4cloud.com
  • Click the red setup button against the company you wish to sync in FULL.

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  1. Tick the Force Full Sync checkbox
  2. Press Save (floppy disc Icon).

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3. Click Refresh to start new Full Refresh now or wait for the overnight refresh to run as a Full Sync.

4. Once the Full Sync is completed the Next sync  will revert back to Incremental, you do not need untick the box.

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