Bi4Cloud automatically refreshes data to the BI Cloud servers. This is done after 2am everyday so that the data for your BI reports is ready for you at the start of each day. It's also required so that automatically scheduled reports contain the correct information.
When you run a cloud accounting file (MYOB AccountRight Live, Xero or QuickBooks Online) we connect directly to your cloud file. See below how to Refresh data for Cloud files.
When running the BI Connector to connect to a local data file - Click Here
If you are the BI administrator you will see a panel like this after logging into my.bi4cloud.com
Click on the Refresh icon (Green Arrows)
Refresh from Within BI4Cloud
If you are not a BI administrator or if you are using the BI tool you can refresh from within the BI application.
Refresh Data using the green double arrow on the main screen
Refresh Data using the icon in the result screen (circled in red).
Check when your data was "Last Updated" (green square) when you run a report that has date information.
Once you press the arrows you'll get a dialogue telling you the request is scheduled and you will be emailed once it is complete.
Are we done yet?
Getting impatient? If you press it again before it's done or someone else makes a refresh request before it's done then a dialog will display indicating it's already in progress.
Incremental v Full Data Refresh
Where possible we try to just pick up new or changed transactions, we call this an Incremental Data Refresh.
This is much faster however can occasionally get unstuck. The cause can be imports of data or bulk edits of data or sometimes an add, update or delete is missed. In these cases you may then need to Force a FULL data sync
To Force BI4Cloud to execute another FULL sync of your complete data file see - Force a FULL Sync