BI4Cloud accesses your Xero data using the Xero API and that permission is granted when you connect the Xero file. In Xero you need to have a user role of Standard or Advisor to access the API.
See this link for more info
- https://central.xero.com/s/article/Change-a-user-s-role-or-permissions?userregion=true
If the user who connected BI4Cloud to your Xero file has their privilege revoked then your data will not longer sync.
You can re-authenticate the connection using these steps.
- Log into BI4Cloud, and click on the Edit Company icon:
- Click on the wrench icon, to edit the connection properties to Xero:
- Click on the reauthenticate button:
It will then re-direct you to Xero to select which company you wish to have BI4Cloud have access to.
Once this is done, try a resync of the company and check that the correct info appears.
